Terms & Conditions Agreement


Naturzest.com ( website) is operated by NaturZest LLP. The brand ‘NaturZest’ is registered trademark, owned by Swapnali Mathkar, founder & co-partner of NaturZest LLP. Throughout the site, the terms “we”, “us”, “our” and “NaturZest” refer to NaturZest LLP. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated on this website.

The products, content and services available on this website are subject to the following Terms and Conditions, Privacy Policy, Payment Policy, Refund policy and other policies which you may find on our website, all of which are deemed a part of terms and conditions & collectively called “Terms and Conditions”.

By accessing or using this website and/or purchasing something from us, you have read, understood, and you agree, without limitation or qualification, the Terms and Conditions Agreement, policies and notices mentioned on this website (and as may be revised from time to time ) and you understand and agree that you are bound by such terms till the time you access this website.

Any new features or products or services which may be added to the website in future shall also be subject to the Terms & Conditions. You can review the updated version of the Terms & Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to our website without any obligation to inform you. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Personal Information & Privacy Policy

Please review our privacy-policy so that you may understand our privacy practices.

Use of the Website

NaturZest has taken every reasonable care in preparing the content of this website. The content on this website is for personal use, and we have taken utmost care to make sure we give correct information. However occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability or any other content. We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the website, including without limitation, pricing information, except as required by law. NaturZest LLP disclaims all warranties of any kind with regard to the content, information and products contained on this website.

Certain content, information on our website, may have external or third-party links provided for your interest. These links may direct you to third-party websites that are not affiliated or linked with us in any way. However NaturZest LLP has no responsibility or liability whatsoever for the content on such third-party links. We do not provide any guaranties or warranties of the contents and products available on the third-party links. User should visit those third-party link at their own risk. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

NaturZest reserves all intellectual property rights in all text, images, products, events, processes, technology, content and other materials, which appear on this Website. All the content, text, images, ideas and other materials available on this website is copyright protected. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without written explicit permission from NaturZest LLP. You may not copy, modify, publish, transfer, sell, reproduce, create derivative work from, distribute, repost or in any way commercially exploit any of the content available on this website without written explicit permission from NaturZest LLP.

You may not use our website, service, products or content for any illegal or unauthorized purpose nor may you, violate any laws in your jurisdiction (including but not limited to intellectual property rights & copyright laws). You are prohibited from using the site or its content (1)for any unlawful purpose; (2)to violate any regulations, rules, laws, or ordinances; (3)to submit false or misleading information; (4)to collect or track the personal information of others; (5)(i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (6)to interfere with or circumvent the security features of the website; (7)to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website;(8) to discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;(9) to harass, abuse, insult, harm, defame;(10)for any other illegal or unauthorized or unlawful purposes. We reserve the right to terminate your use of the website for violating any of the prohibited use. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

General Conditions

NaturZest reserves the right to refuse service to anyone for any reason at any time.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

You agree to provide correct data regarding your contact information including phone number(s) and email address, as well as billing/ shipping address while using our website.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the website is at your sole risk.

Eligibility of Use

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority, or that you are the age of majority in your country or state or province of residence. Use of the Website is available only to persons who can form legally binding contracts under applicable law. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement.

Products Details & Pricing – Accuracy

NaturZest has taken utmost care to give correct information about products, prices and other information at time of publishing. The weights, dimensions and capacities given are approximate, to the best of our knowledge. Packaging material may vary time to time. We have made every effort to display colors of products as accurately as possible. . However, depending on your screen, color variations may occur, We cannot guarantee that colors displayed on your screen will accurately reflect the real color of the product.

We reserve the right, with or without notice, to discontinue the product(s) or change the quantity of any product(s) displayed on our website, in our sole discretion. The new updated quantity or product information will be reflected on the website in product details as early as possible. We shall not be liable to you or to any third-party for any product modification or discontinuation.

Prices for our products are subject to change without notice. All prices displayed are Maximum Retail Price and are inclusive of GST. We shall not be liable to you or to any third-party for any modification or price change. In case if product is listed with incorrect price or with incorrect information due to an error, NaturZest shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is priced incorrectly, NaturZest, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. In such cases, the said amount will be reversed back to you using the same mode of payment used while placing the order.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.

Content & additional information on website

The NaturZest website has a lot of additional informative material on various places and on products details pages as general use and awareness. However we are not responsible if such information made available on this site is not accurate, complete or current. This material and blog write-ups are for general information and should not be relied upon solely or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. NaturZest reserves the right to modify the contents of this site at any time, at its own discretion. You agree that it is your responsibility to monitor changes to our site.

Sales, Orders and Offers / Promotions

NaturZest reserves the right, at its sole discretion to limit the sales of our products or services to any person, geographic region or jurisdiction. NaturZest reserves the right, at its sole discretion, to limit the quantity of items sold on per person, or per order basis. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. In such cases where we need make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

NaturZest reserves the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

NaturZest will attempt to notify you by email on your provided email address, about the order status and any updates in relation to it.

NaturZest reserves the right, at its sole discretion to change or update the offers, promotions, discounts, any special benefits or coupons available on this website. NaturZest also reserves the right, at its sole discretion, to deny such offers, promotions, discounts, coupons, and any special benefits to certain person(s), certain order(s) or account, on case by case basis. Any offer, promotion for any product or service made on this site is void where prohibited.

We, in our sole discretion, reserve the right to refuse service to anyone at any time, or to suspend or cancel the service at any time if any technical or any problem arrives.

Contact & Billing information

When you purchase at our website, we attempt to send notifications by contacting the e-mail address provided by you. In order to receive the communications, you agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

You consent to receive communications from us electronically, including order related notifications & reminders to review any products that you may have purchased. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We will communicate with you by email or by posting notices on the Website.

Our email addresses for any inquiry are contact@naturzest.com & sales@naturzest.com

Shipping Policy

All orders will be shipped from our registered office in Thane, Maharashtra by courier.

Domestic couriers may require 7 to 14 business days for delivery. Order deliveries will be sent between 9am – 6pm Monday – Saturday.

Make your you check for any damage while taking the delivery. Any damage, leakage during shipping or shortage of items or wrong items sent claim must be reported to us on the same date of delivery. Please see the refund and return policy for further details. NaturZest is not responsible for damage after delivery.

Shipping and handling rates may vary based on product, packaging, size , volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments

User comments, feedback & submissions

If you send some submissions (for e.g, but not limited to, surveys, comments, reviews) which may include creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. NaturZest shall be under no obligation # to maintain any comments or any submission in confidence; # to pay compensation for any commentsor any submission ; or # to respond to any comments or any submission.

NaturZest may, but have no obligation to, monitor, edit or remove any content / comment submitted by user, that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments / submissions will not contain unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the website or our service. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Indemnity & Limitation of Liability

NaturZest disclaims all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

In No case shall NaturZest LLP, subsidiaries, directors, partners, officers, employees, affiliates, franchises, agents, successors be liable for any and all claims, losses, injuries, liabilities, costs and expenses ( including but not limited to attorney’s fees) or any damages of any kind, including, but not limited to, lost profits, lost revenue or any kind of damages, caused by your use of any of the service or any products procured, or your actions or inactions or your violation of any applicable laws & regulations (including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights) or by any other way;

You agree to indemnify, defend and hold harmless NaturZest LLP, subsidiaries, directors, partners, officers, employees, affiliates, franchises, agents, successors, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including but not limited to, attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

We consider ourselves and intend to be subject to the jurisdiction only of the courts of Thane, Maharashtra, India. This clause shall survive the expiry or termination of this User Agreement.


This Terms & Conditions Agreement is effective unless and until terminated by either you or NaturZest LLP. You may terminate these Terms of Service at any time by notifying us in writing that you no longer wish to use our Services and provided that you discontinue any further use of this Website.. NaturZest may terminate this agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website, and/or accordingly may deny you access to website. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement. Such termination will be without any liability to NaturZest LLP.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law then the invalid or unenforceable provision will be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. NaturZest’s failure to exercise or enforce any right or provision of these Terms & Condition agreement shall not constitute a waiver of such right or provision.

This agreement constitutes the entire agreement between you and NaturZest with respect to naturzest.com and the services provided by naturzest.com and it supersedes all prior or contemporaneous communications, agreements and proposals, whether electronic, oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service) with respect to our websites/services.
Any ambiguities in the interpretation of these Terms & Conditions agreement shall not be construed against NaturZest LLP.